Consultancy
We adopt the systems thinking approach to build organization systems. We also support individuals in these organizations to become system thinkers for a higher level of performance. We work on a holistic approach to build an organizational system, which ensures creating and sustaining excellence in organization performance. We achieve our strategy through addressing the components of the Performance Excellence of the Sterling Foundation. The Sterling Criteria , based on the National Malcolm Baldridge Criteria for Performance Excellence, provide a framework and an assessment tool for understanding organizational strengths and opportunities for improvement in our management system. The Sterling Criteria includes seven categories which constitutes our Business Model: